Help Center

Find answers, get support, and learn how to make the most of Common Elements.

How Can We Help You?

Getting Started

New to Common Elements? Learn the basics and get up to speed quickly.

RFP System

Learn how to create, manage, and respond to RFPs effectively.

Account & Settings

Manage your profile, settings, and subscription preferences.

Popular Help Articles

How to create your first RFP
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Setting up your professional profile
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Understanding vendor verification
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Managing notifications and preferences
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How to invite team members
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Billing and subscription management
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Using the mobile app
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Best practices for RFP responses
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Still Need Help?

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Live Chat

Chat with our support team in real-time during business hours.

Frequently Asked Questions

How do I create my first RFP?

Navigate to the RFP Hub and click 'Create New RFP'. Follow the step-by-step wizard to provide project details, requirements, and timeline.

What types of vendors are available on the platform?

We have vendors across all property management categories including landscaping, HVAC, roofing, electrical, plumbing, security, cleaning, and professional services.

How are vendors verified?

All vendors undergo a comprehensive verification process including license verification, insurance validation, reference checks, and background screening.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.