Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This includes:

• Contact information (name, email address, phone number)
• Professional information (job title, organization, credentials)
• Account credentials and preferences
• Communications with us
• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our platform services
• Verify professional credentials and roles
• Process transactions and send related information
• Send technical notices and support messages
• Communicate about products, services, and events
• Monitor and analyze usage patterns
• Detect and prevent fraud and abuse

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in platform operations
• For legal compliance or to protect rights and safety
• In connection with a business transfer or acquisition
• In aggregated or de-identified form for analytics

4. Professional Directory

Your professional profile information may be displayed in our public directory to facilitate networking and business connections within the community association industry. You can control the visibility of your profile through your account settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legitimate business purposes and legal compliance.

7. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of certain communications
• Control profile visibility settings
• Request a copy of your data

8. Cookies and Tracking

We use cookies and similar technologies to provide functionality, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our platform may integrate with third-party services (such as payment processors and analytics providers). These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@commonelements.com.