Terms of Service

Last updated: June 1, 2025

1. Acceptance of Terms

By accessing and using Common Elements platform, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Common Elements is a professional platform designed for community association management, connecting board members, property managers, vendors, and other professionals in the HOA/COA industry.

3. User Accounts and Registration

To access certain features of the platform, you must register for an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Professional Verification

Users may be required to verify their professional credentials and roles. Providing false information during verification may result in account suspension or termination.

5. Acceptable Use

You agree not to use the platform to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Transmit spam, viruses, or malicious code
  • Interfere with the platform's operation
  • Collect user information without consent

6. Subscription and Billing

Subscription fees are charged in advance and are non-refundable. You may cancel your subscription at any time, and the cancellation will take effect at the end of the current billing period.

7. Intellectual Property

The platform and its content are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you submit but grant us a license to use it in connection with the platform.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

Common Elements shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the platform.

10. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@commonelements.com.